Maine EVV: Aggregator, Model, and Provider Portal
Last verified 2026-05-09
- Aggregator
- Sandata
- Model
- Open model — choose any compliant vendor
- Telephonic backup
- No
- State provider portal
- www.maine.gov ↗
Maine operates an open EVV model: providers may use the state-offered system (powered by Sandata via MIHMS) at no cost, or integrate a compliant third-party EVV system that connects to MIHMS. All visit data must ultimately flow through Sandata as the state aggregator before a MaineCare claim can be processed. EVV is mandatory for Personal Care Services (effective 2021) and Home Health/Hospice services (effective 2023-2024). Telephonic/IVR backup availability is not documented on the official state page.
What is EVV?
Electronic Visit Verification is the federal requirement (under the 21st Century Cures Act §12006) that personal-care and home-health visits paid by Medicaid be electronically captured at the point of care — who provided the service, who received it, where, when it started, and when it ended. CMS pushed enforcement to the states, which is why the day-to-day experience varies so much.
What "open model — choose any compliant vendor" means in Maine
Providers may use the state-provided aggregator at no cost OR any third-party EVV system that meets the state's technical specification (often called "AltEVV"). Either way, visit data must reach the state in the required format.
How does Caregiver Scheduling integrate?
Caregiver Scheduling captures the six required EVV data points on every visit (caregiver, recipient, start time, end time, location, service type) with GPS-stamped clock-in and clock-out, and telephonic backup for caregivers without a smartphone. In open-model states, our visits are EVV-compliant on their own. In mandated-aggregator states, we forward verified visits to the state system on a nightly schedule so payroll and Medicaid billing stay in sync without double-entry.