Michigan EVV: Aggregator, Model, and Provider Portal
Last verified 2026-05-09
- Aggregator
- HHAeXchange
- Model
- Open model — choose any compliant vendor
- Telephonic backup
- No
- State provider portal
- www.michigan.gov ↗
Michigan MDHHS awarded a five-year EVV aggregator contract to HHAeXchange in March 2023 covering approximately 124,000 lives and ~1,900 provider agencies. The state uses an open vendor model: providers may use HHAeXchange at no cost or bring any alternate EVV system that integrates with HHAeXchange via EDI for data consolidation. Full phased rollout completed in 2024 (Home Health FFS April 2024, Home Help July 2024, Managed Care September 2024), with a hard compliance threshold of 85% unedited EVV records effective April 1, 2026. Telephonic backup availability is not explicitly documented in MDHHS or HHAeXchange public materials.
What is EVV?
Electronic Visit Verification is the federal requirement (under the 21st Century Cures Act §12006) that personal-care and home-health visits paid by Medicaid be electronically captured at the point of care — who provided the service, who received it, where, when it started, and when it ended. CMS pushed enforcement to the states, which is why the day-to-day experience varies so much.
What "open model — choose any compliant vendor" means in Michigan
Providers may use the state-provided aggregator at no cost OR any third-party EVV system that meets the state's technical specification (often called "AltEVV"). Either way, visit data must reach the state in the required format.
How does Caregiver Scheduling integrate?
Caregiver Scheduling captures the six required EVV data points on every visit (caregiver, recipient, start time, end time, location, service type) with GPS-stamped clock-in and clock-out, and telephonic backup for caregivers without a smartphone. In open-model states, our visits are EVV-compliant on their own. In mandated-aggregator states, we forward verified visits to the state system on a nightly schedule so payroll and Medicaid billing stay in sync without double-entry.