Minnesota EVV: Aggregator, Model, and Provider Portal

Last verified 2026-05-09

Aggregator
HHAeXchange
Model
Open model — choose any compliant vendor
Telephonic backup
Yes
State provider portal
mn.gov

Minnesota DHS selected HHAeXchange as the mandatory state aggregator (contract awarded May 25, 2021); all EVV visit data must flow through HHAeXchange regardless of which system the provider uses. The model is open: providers may use the free HHAeXchange Provider Portal or any compliant third-party EVV system that integrates with HHAeXchange via EDI/API. Telephonic IVR (toll-free call-in) is an approved backup verification method when mobile access is unavailable, but requires the visit to start and end in the client's home. As of January 1, 2026, providers must meet 50% EVV compliance; enforcement rises to 80% by July 1, 2026.

What is EVV?

Electronic Visit Verification is the federal requirement (under the 21st Century Cures Act §12006) that personal-care and home-health visits paid by Medicaid be electronically captured at the point of care — who provided the service, who received it, where, when it started, and when it ended. CMS pushed enforcement to the states, which is why the day-to-day experience varies so much.

What "open model — choose any compliant vendor" means in Minnesota

Providers may use the state-provided aggregator at no cost OR any third-party EVV system that meets the state's technical specification (often called "AltEVV"). Either way, visit data must reach the state in the required format.

How does Caregiver Scheduling integrate?

Caregiver Scheduling captures the six required EVV data points on every visit (caregiver, recipient, start time, end time, location, service type) with GPS-stamped clock-in and clock-out, and telephonic backup for caregivers without a smartphone. In open-model states, our visits are EVV-compliant on their own. In mandated-aggregator states, we forward verified visits to the state system on a nightly schedule so payroll and Medicaid billing stay in sync without double-entry.