Vermont EVV: Aggregator, Model, and Provider Portal
Last verified 2026-05-09
- Aggregator
- Sandata Technologies (via Gainwell)
- Model
- Open model — choose any compliant vendor
- Telephonic backup
- Yes
- State provider portal
- dvha.vermont.gov ↗
Vermont Medicaid, administered by the Department of Vermont Health Access (DVHA) in partnership with DAIL and VDH, launched EVV on January 1, 2021. The state-sponsored EVV solution is provided by Sandata Technologies (contracted through Gainwell Technologies), which also serves as the data aggregator. Providers may use an approved third-party Alternate EVV (AltEVV) system instead, as long as they pass interface testing and transmit data to Sandata's aggregator. Telephonic Visit Verification (TVV) is supported as a backup method, using the care recipient's landline to clock in/out via a toll-free number available 24/7. CMS approved Vermont's compliance for both personal care services and home health care services (approval letter dated December 19, 2023).
What is EVV?
Electronic Visit Verification is the federal requirement (under the 21st Century Cures Act §12006) that personal-care and home-health visits paid by Medicaid be electronically captured at the point of care — who provided the service, who received it, where, when it started, and when it ended. CMS pushed enforcement to the states, which is why the day-to-day experience varies so much.
What "open model — choose any compliant vendor" means in Vermont
Providers may use the state-provided aggregator at no cost OR any third-party EVV system that meets the state's technical specification (often called "AltEVV"). Either way, visit data must reach the state in the required format.
How does Caregiver Scheduling integrate?
Caregiver Scheduling captures the six required EVV data points on every visit (caregiver, recipient, start time, end time, location, service type) with GPS-stamped clock-in and clock-out, and telephonic backup for caregivers without a smartphone. In open-model states, our visits are EVV-compliant on their own. In mandated-aggregator states, we forward verified visits to the state system on a nightly schedule so payroll and Medicaid billing stay in sync without double-entry.