Wyoming EVV: Aggregator, Model, and Provider Portal

Last verified 2026-05-09

Aggregator
CareBridge
Model
Open model — choose any compliant vendor
Telephonic backup
Yes
State provider portal
health.wyo.gov

Wyoming Department of Health (WDH) contracts with CareBridge as the state-sponsored EVV data aggregator, available free to providers. The model is open: providers may use CareBridge directly or integrate a third-party EVV system via batch file submission, provided it meets 21st Century Cures Act requirements. CareBridge's IVR (Interactive Voice Response) telephonic option is available for caregivers without a smart device, using the member's home phone. The system went live February 15, 2022; full claims enforcement (denials for non-EVV claims) took effect January 1, 2024.

What is EVV?

Electronic Visit Verification is the federal requirement (under the 21st Century Cures Act §12006) that personal-care and home-health visits paid by Medicaid be electronically captured at the point of care — who provided the service, who received it, where, when it started, and when it ended. CMS pushed enforcement to the states, which is why the day-to-day experience varies so much.

What "open model — choose any compliant vendor" means in Wyoming

Providers may use the state-provided aggregator at no cost OR any third-party EVV system that meets the state's technical specification (often called "AltEVV"). Either way, visit data must reach the state in the required format.

How does Caregiver Scheduling integrate?

Caregiver Scheduling captures the six required EVV data points on every visit (caregiver, recipient, start time, end time, location, service type) with GPS-stamped clock-in and clock-out, and telephonic backup for caregivers without a smartphone. In open-model states, our visits are EVV-compliant on their own. In mandated-aggregator states, we forward verified visits to the state system on a nightly schedule so payroll and Medicaid billing stay in sync without double-entry.