Alaska EVV: Aggregator, Model, and Provider Portal

Last verified 2026-05-09

Aggregator
Therap Services
Model
Open model — choose any compliant vendor
Telephonic backup
Yes
State provider portal
health.alaska.gov

Alaska contracts with Therap Services as its state-sponsored EVV system, available to all mandated providers at no cost. Providers may alternatively use an approved third-party EVV system that integrates with Therap's data aggregation solution. EVV was required for Personal Care Services (PCS) beginning January 1, 2021, and for Home Health Care Services (HHCS) beginning January 1, 2023. Accepted verification methods include mobile apps with GPS, telephony, fixed devices, and biometric recognition.

What is EVV?

Electronic Visit Verification is the federal requirement (under the 21st Century Cures Act §12006) that personal-care and home-health visits paid by Medicaid be electronically captured at the point of care — who provided the service, who received it, where, when it started, and when it ended. CMS pushed enforcement to the states, which is why the day-to-day experience varies so much.

What "open model — choose any compliant vendor" means in Alaska

Providers may use the state-provided aggregator at no cost OR any third-party EVV system that meets the state's technical specification (often called "AltEVV"). Either way, visit data must reach the state in the required format.

How does Caregiver Scheduling integrate?

Caregiver Scheduling captures the six required EVV data points on every visit (caregiver, recipient, start time, end time, location, service type) with GPS-stamped clock-in and clock-out, and telephonic backup for caregivers without a smartphone. In open-model states, our visits are EVV-compliant on their own. In mandated-aggregator states, we forward verified visits to the state system on a nightly schedule so payroll and Medicaid billing stay in sync without double-entry.