Arizona EVV: Aggregator, Model, and Provider Portal
Last verified 2026-05-09
- Aggregator
- AHCCCS Aggregator (state-operated)
- Model
- State-offered with opt-out (choice model)
- Telephonic backup
- Yes
- State provider portal
- www.azahcccs.gov ↗
Effective October 1, 2025, AHCCCS replaced Sandata Technologies (its original EVV vendor) with its own in-house aggregator under the 'EVV 2.0' programme. Arizona operates a Provider Choice model: agencies must contract independently with any AHCCCS-compliant EVV vendor, but all visit data must be transmitted to the centralised AHCCCS Aggregator. Telephonic (IVR) backup is supported as a fallback method by approved alternate vendors when GPS or mobile check-in is unavailable, though AHCCCS does not operate its own IVR line. AHCCCS maintains an Alternate Vendor Review tool listing 70+ approved vendors.
What is EVV?
Electronic Visit Verification is the federal requirement (under the 21st Century Cures Act §12006) that personal-care and home-health visits paid by Medicaid be electronically captured at the point of care — who provided the service, who received it, where, when it started, and when it ended. CMS pushed enforcement to the states, which is why the day-to-day experience varies so much.
What "state-offered with opt-out (choice model)" means in Arizona
The state offers a default aggregator (typically free) and lets providers opt out for a third-party vendor. The third-party path may require certification or interface fees.
How does Caregiver Scheduling integrate?
Caregiver Scheduling captures the six required EVV data points on every visit (caregiver, recipient, start time, end time, location, service type) with GPS-stamped clock-in and clock-out, and telephonic backup for caregivers without a smartphone. In open-model states, our visits are EVV-compliant on their own. In mandated-aggregator states, we forward verified visits to the state system on a nightly schedule so payroll and Medicaid billing stay in sync without double-entry.