Georgia EVV: Aggregator, Model, and Provider Portal
Last verified 2026-04-30
- Aggregator
- Netsmart (Mobile Caregiver+)
- Model
- State-offered with opt-out (choice model)
- Telephonic backup
- Yes
- State provider portal
- medicaid.georgia.gov ↗
Georgia DCH selected Netsmart's Mobile Caregiver+ as the State-selected EVV system, available to providers at no cost. Providers may select an alternative third-party EVV solution that is currently integrated with the State system, but DCH is no longer accepting new third-party integration requests. Providers using an alternate are responsible for any costs.
What is EVV?
Electronic Visit Verification is the federal requirement (under the 21st Century Cures Act §12006) that personal-care and home-health visits paid by Medicaid be electronically captured at the point of care — who provided the service, who received it, where, when it started, and when it ended. CMS pushed enforcement to the states, which is why the day-to-day experience varies so much.
What "state-offered with opt-out (choice model)" means in Georgia
The state offers a default aggregator (typically free) and lets providers opt out for a third-party vendor. The third-party path may require certification or interface fees.
How does Caregiver Scheduling integrate?
Caregiver Scheduling captures the six required EVV data points on every visit (caregiver, recipient, start time, end time, location, service type) with GPS-stamped clock-in and clock-out, and telephonic backup for caregivers without a smartphone. In open-model states, our visits are EVV-compliant on their own. In mandated-aggregator states, we forward verified visits to the state system on a nightly schedule so payroll and Medicaid billing stay in sync without double-entry.