Plan the day
Drag-and-drop scheduling Move visits when plans change Route optimization Each day in an efficient orderIn the field
GPS check-in & EVV Verified check-in at the home Caregiver app The whole day on their phone AI note taking New Talk through the visit, then signBack office
Timesheets & QuickBooks Coming soon Verified hours to payroll and billing HIPAA & compliance Records handled to HIPAA standards
Daily scheduling
Call-out coverage finder New Who can cover without overtime Overtime calculator Weekly and daily OT EVV visit checker New Will this visit get paid? 15-minute unit converter Minutes, units and hoursLast verified April 30, 2026 · All North Carolina resources
North Carolina Medicaid pays for in-home personal care and related services through the Community Alternatives Program for Disabled Adults (CAP/DA). North Carolina uses a multi-aggregator open EVV model. CAP/DA is the primary HCBS waiver for adults with disabilities; the state also operates CAP/C (children) and innovations waivers for IDD populations. NC Medicaid transitioned to managed care via Standard Plans, LME/MCOs, and Tailored Plans.
Each waiver below lists who it covers, the services it pays for, and how providers bill.
Authorizations
To bill Medicaid for home care you need a state license, a Type 2 NPI, state Medicaid enrollment and screening, waiver or managed care contracts, EVV and authorizations.
Operations
Private pay means higher rates and fast payment; Medicaid means steady volume at state-set rates with authorizations and EVV. Compare rates, cash timing and admin before you mix them.
Authorizations
Track units remaining, the end date and the service code for every client, and check them before each schedule change. Hours over the cap are unbillable.
Authorizations
Four units equal one hour. How to convert units to hours, the common HCPCS codes, how states round partial units, and how to stay inside the authorization.
These free tools are made by the team behind Caregiver Scheduling, caregiver scheduling software for home care agencies.
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