Are caregiver mobile app accounts included in scheduling software plans or billed separately?
It varies. Some vendors count every caregiver login as a billed user; others include the caregiver app and price by clients or by quote.
Answer. It varies. Some vendors count every caregiver login as a billed user (ShiftCare does); others include the caregiver app and price by client count, active clients or quote (AxisCare and CareSmartz360 do). Read the order form for the word “user.” Caregiver Scheduling includes the caregiver app for every caregiver on your plan.
Caregiver app accounts, compared
| Vendor | Caregiver app accounts |
|---|---|
| AxisCare | Caregiver app free for customers; price is quoted by client count. |
| WellSky Personal Care | Not stated publicly. The app is a free download. |
| AlayaCare | Caregiver app in most standard setups; advanced mobile features priced separately. |
| CareSmartz360 | Included in the base subscription; priced by active clients. |
| ShiftCare | Billed per user; every caregiver login counts as a user. |
| Careswitch | Not stated publicly. |
| HHAeXchange | App included with the free state- or payer-funded portal; Enterprise pricing not published. |
| Caregiver Scheduling | Included for every caregiver on the plan. |
Competitor details come from each vendor’s public pages, checked November 6, 2026. Ask each vendor to confirm before you buy.
How Caregiver Scheduling does it
Every caregiver on your plan gets the app at no extra charge, with no per-caregiver surcharge. $199 a month for up to 10 caregivers on Starter, $299 for up to 50 on Growth, 30-day free trial. See the feature · Try the live demo.
Related answers
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Last reviewed November 5, 2026.