Can family members get updates from the caregiver app?
Most larger platforms offer a family portal, sometimes only on a higher plan or as a paid add-on; some share a visit summary instead.
Answer. Most of the larger platforms offer a family portal, sometimes only on a higher plan or as a paid add-on. Caregiver Scheduling writes a short family recap from each visit note the caregiver signs, shared from the client record on every plan; a family portal where families sign in themselves comes with the Scale plan.
Family updates, compared
| Vendor | Family updates |
|---|---|
| AxisCare | Client + Family Portal: schedule, care plan, visit notes and invoices; in the base price. |
| WellSky Personal Care | Family Room portal: care calendar, shift notes and bill payment. |
| AlayaCare | Family Portal (premium): health information and care plan. |
| CareSmartz360 | Client & Family Portal: schedules, care plans, shift notes and invoices. |
| ShiftCare | Family Portal on the Premium plan: schedules and visit records. |
| Careswitch | Not stated publicly. |
| HHAeXchange | Family Portal (paid Enterprise feature): visits, tasks and messages. |
| Caregiver Scheduling | Family recap from each signed note, shared from the client record; family portal on Scale. |
Competitor details come from each vendor’s public pages, checked November 6, 2026. Ask each vendor to confirm before you buy.
How Caregiver Scheduling does it
Each signed AI visit note can produce a plain-language family recap, shared from the client record with a log of who saw it. Clinical detail stays in the office record. $199 a month for up to 10 caregivers on Starter, $299 for up to 50 on Growth, 30-day free trial. See the feature · Try the live demo.
Related answers
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Last reviewed November 5, 2026.