Do caregiver scheduling software vendors include onboarding assistance?
Most vendors help with setup and data migration; some include it, others charge a one-time implementation fee. Ask what is in writing.
Answer. Most vendors help with setup and data migration; some include it, while others charge a one-time implementation fee they don’t publish. Ask what is in writing. Caregiver Scheduling has no setup fee, imports clients and caregivers from a CSV, and checks your first import with you during the trial; Scale plans add onboarding assistance and a dedicated success manager.
Onboarding, compared
| Vendor | Onboarding |
|---|---|
| AxisCare | One-time onboarding and setup fee that covers training; amount not published. |
| WellSky Personal Care | Personalized implementation; fee not stated publicly. |
| AlayaCare | Pricing page lists a one-time implementation fee; its FAQ says onboarding is included. |
| CareSmartz360 | Data migration, setup, one-on-one onboarding and training included. |
| ShiftCare | Onboarding, training and data migration included; no fee listed. |
| Careswitch | Implementation and migration help offered; may cost extra. |
| HHAeXchange | Implementation team and training for Enterprise; fee not stated publicly. |
| Caregiver Scheduling | No setup fee; CSV import; onboarding assistance and success manager on Scale. |
Competitor details come from each vendor’s public pages, checked November 6, 2026. Ask each vendor to confirm before you buy.
How Caregiver Scheduling does it
Import clients, caregivers and recurring visits from a CSV, and we check the first import with you during the trial. Most agencies are running live shifts within a week. $199 a month for up to 10 caregivers on Starter, $299 for up to 50 on Growth, 30-day free trial. See the feature · Try the live demo.
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Last reviewed November 5, 2026.