Compliance
What Should a Home Care Agency's Emergency Plan Include?
A risk list, clients ranked by how long they can go without a visit, contact trees, staffing when roads close, and remote access to schedules, records and payroll.
Resources
Resources for home care agencies
Page 6 of 6.
Operations
What Should a Home Care Client Service Agreement Include?
Services, rates, minimums, cancellations, billing, overtime and termination, with a fill-in template and the state disclosure rules that shape it.
Compliance
What Should Be on a Home Care Agency's Compliance Calendar?
Every recurring deadline in one place: payroll tax filings, W-2s, OSHA posting, license and credential renewals, exclusion checks and record retention.
General
What Should You Focus On in Your First Year Running a Home Care Agency?
Start every client fast and keep them, hire two caregivers per client, watch cash weekly, lock in payroll and billing routines in the first 90 days, then build referral habits and margins over the rest of the year.
General
What Should You Say on a Home Care Inquiry Call? A Script That Books Assessments
A 15-minute inquiry call script for home care agencies: listen first, learn needs and schedule, quote your rate, and book the in-home assessment before hanging up.
Recruiting
Where Should You Post Caregiver Jobs?
One large job board with pay in the title, your free state job bank, your own site and a referral bonus. Track hires per source, not applicants.
Compliance
Which States Require Daily Overtime for Caregivers?
California, Alaska, Nevada and Colorado require overtime after a set number of hours in a day. What each rule says, with sources, and what it does to 10-, 12- and 24-hour shifts.
EVV
Why Caregivers Fail GPS Check-In (and What to Do)
Most GPS check-in failures come from phone permissions, a bad address pin, weak signal or a tight geofence. How to fix each one and keep the visit verifiable.
Workforce
Why Caregivers Quit in the First 90 Days
New caregivers leave early over hours, drive time, a bad first client, schedule churn, pay errors and silence from the office. Here is how to measure and fix it.
EVV
Why EVV Claims Get Denied and How to Fix Them
EVV claims are denied when the claim line does not match an accepted visit: client ID, date, provider, service code or units. How matching works, the seven causes, and a routine that keeps denials low.
EVV
EVV 2026: 1% FMAP Penalty Is Hitting Provider Rates
Section 12006 of the Cures Act is fully phased in for personal care. Here's the FMAP penalty schedule, the six required data points, and where claims fail.
Workforce
What the 2025 direct care workforce data actually says
PHI's Key Facts 2025 and BLS OEWS show 5.4M direct care workers, $26K median earnings, and 9.7M openings through 2034. The retention math has not improved.