General
How Do You Get on Your Area Agency on Aging's Provider List?
Call your AAA, ask how it buys in-home services, and apply at its next procurement. What AAAs fund, what they require, and how to stay on the list.
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Massachusetts has 20 Area Agencies on Aging, which serve cities and towns rather than counties. Most share an organization with one of the state's Aging Services Access Points (ASAPs).
The state office is the Massachusetts Executive Office of Aging & Independence (AGE). Anywhere in the US, the Eldercare Locator (eldercare.acl.gov, 1-800-677-1116) connects you to your local agency.
| Agency | Towns served | Phone |
|---|---|---|
| Access Care Partners, Inc. | Belchertown, Chicopee, Granby, Holyoke, Ludlow, South Hadley, Ware | (413) 538-9020 |
| AgeSpan | Amesbury, Andover, Billerica, Boxford, Chelmsford, Danvers, Dracut, Dunstable, Georgetown, Groveland, Haverhill, Lawrence, Lowell, Marblehead, Merrimac, Methuen, Middleton, Newbury, Newburyport, North Andover, Peabody, Rowley, Salem, Salisbury, Tewksbury, Tyngsboro, West Newbury, Westford | (978) 683-7747 |
| Boston Age Strong Commission | Boston | (617) 635-4366 |
| Bristol Aging & Wellness, Inc. | Attleborough, Berkley, Dighton, Fall River, Freetown, Mansfield, North Attleborough, Norton, Raynham, Rehoboth, Seekonk, Somerset, Swansea, Taunton, Westport | (508) 675-2101 |
| Coastline Elderly Services, Inc. | Acushnet, Dartmouth, Fairhaven, Gosnold, Marion, Mattapoisett, New Bedford, Rochester | (508) 999-6400 |
| Elder Services of Berkshire County, Inc. | Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egremont, Florida, Great Barrington, Hancock, Hinsdale, Lanesborough, Lee, Lenox, Monterey, Mount Washington, New Ashford, New Marlborough, North Adams, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield, Stockbridge, Tyringham, Washington, West Stockbridge, Williamstown, Windsor | (413) 499-0524 |
| Elder Services of Cape Cod and the Islands, Inc. | Aquinnah, Barnstable, Bourne, Brewster, Chatham, Chilmark, Dennis, Eastham, Edgartown, Falmouth, Harwich, Mashpee, Nantucket, Oak Bluffs, Orleans, Provincetown, Sandwich, Tisbury, Truro, Wellfleet, West Tisbury, Yarmouth | (508) 394-4630 |
| Greater Lynn Senior Services, Inc. | Lynn, Lynnfield, Nahant, Saugus, Swampscott | (781) 599-0110 |
| Greater Springfield Senior Services, Inc. | Agawam, Brimfield, East Longmeadow, Hampden, Holland, Longmeadow, Monson, Palmer, Springfield, Wales, West Springfield, Wilbraham | (413) 781-8800 |
| HESSCO Elder Services | Canton, Dedham, Foxborough, Medfield, Millis, Norfolk, Norwood, Plainville, Sharon, Walpole, Westwood, Wrentham | (781) 784-4944 |
| Highland Valley Elder Services, Inc. | Amherst, Blandford, Chester, Chesterfield, Cummington, Easthampton, Goshen, Granville, Hadley, Hatfield, Huntington, Middlefield, Montgomery, Northampton, Pelham, Plainfield, Russell, Southampton, Southwick, Tolland, Westfield, Westhampton, Williamsburg, Worthington | (413) 586-2000 |
| LifePath, Inc. | Ashfield, Athol, Bernardston, Buckland, Charlemont, Colrain, Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath, Leverett, Leyden, Monroe, Montague, New Salem, Northfield, Orange, Petersham, Phillipston, Rowe, Royalston, Shelburne, Shutesbury, Sunderland, Warwick, Wendell, Whately | (413) 773-5555 |
| Minuteman Senior Services | Acton, Arlington, Bedford, Boxborough, Burlington, Carlisle, Concord, Harvard, Lexington, Lincoln, Littleton, Maynard, Stow, Wilmington, Winchester, Woburn | (781) 272-7177 |
| Mystic Valley Elder Services, Inc. | Chelsea, Everett, Malden, Medford, Melrose, North Reading, Reading, Revere, Stoneham, Wakefield, Winthrop | (781) 324-7705 |
| Old Colony Planning Council (Area Agency on Aging) | See the agency | — |
| Senior Connection (Central Massachusetts) | Ashburnham, Ashby, Auburn, Ayer, Barre, Bellingham, Berlin, Blackstone, Bolton, Boylston, Brookfield, Charlton, Clinton, Douglas, Dudley, East Brookfield, Fitchburg, Franklin, Gardner, Grafton, Groton, Hardwick, Holden, Hopedale, Hubbardston, Lancaster, Leicester, Leominster, Lunenburg, Medway, Mendon, Milford, Millbury, Millville, New Braintree, North Brookfield, Northbridge, Oakham, Oxford, Paxton, Pepperell, Princeton, Rutland, Shirley, Shrewsbury, Southbridge, Spencer, Sterling, Sturbridge, Sutton, Templeton, Townsend, Upton, Uxbridge, Warren, Webster, West Boylston, West Brookfield, Westminster, Winchendon, Worcester | (508) 852-5539 |
| SeniorCare, Inc. | Beverly, Essex, Gloucester, Hamilton, Ipswich, Manchester-by-the-Sea, Rockport, Topsfield, Wenham | (978) 281-1750 |
| Somerville/Cambridge Elder Services, Inc. | Cambridge, Somerville | (617) 628-2601 |
| South Shore Elder Services, Inc. | See the agency | — |
| Springwell, Inc. | Ashland, Belmont, Brookline, Dover, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Needham, Newton, Northborough, Sherborn, Southborough, Sudbury, Waltham, Watertown, Wayland, Wellesley, Westborough, Weston | (617) 926-4100 |
Area Agencies on Aging plan and fund local services for older adults under the Older Americans Act: information and referral, in-home services, meals, caregiver support and help applying for benefits. Many contract with home care agencies to deliver in-home services.
General
Call your AAA, ask how it buys in-home services, and apply at its next procurement. What AAAs fund, what they require, and how to stay on the list.
General
The referral sources that send home care agencies clients, what each one needs from you, the anti-kickback rules on paying for referrals, and how to track what pays off.
These free tools are made by the team behind Caregiver Scheduling, caregiver scheduling software for home care agencies.
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