Compliance
Do You Need a License to Run a Non-Medical Home Care Agency?
In most states, yes. How the license depends on the services you offer, what six states actually require, what applications ask for, and how to check your state.
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Yes. Massachusetts requires a state license to run a non-medical home care agency: the Home Care Agency license, issued by the Executive Office of Health and Human Services (EOHHS). Chapter 180 of the Acts of 2026 (approved August 6, 2026) creates the first state license for home care agencies. Agencies that provide in-home help with bathing, dressing, eating, and housekeeping will need an EOHHS license to operate or use the term 'home care'; hospice, home health, the PCA program, and some adult foster care are excluded. EOHHS must issue temporary licensing rules within 180 days of the act's effective date and full rules within one year, then set a compliance date.
| License required | Yes |
|---|---|
| License | Home Care Agency license |
| Regulator | Executive Office of Health and Human Services (EOHHS) |
| Renewal | Every 3 years |
| Rule | Mass. Acts 2026, Ch. 180 (M.G.L. c. 6A, sections 16HH-16II) |
Massachusetts' new home care agency license law takes effect November 4, 2026, and licensing rules are expected in 2027. License fees haven't been set yet. Check with the Executive Office of Health and Human Services for the current rules and application timeline.
The license fee is a small part of startup cost. Insurance, payroll for your first caregivers before clients pay, and office staff usually cost far more. Use the bill rate calculator to check your pricing covers it, and the intake form and care plan templates for the paperwork inspectors ask to see.
Compliance
In most states, yes. How the license depends on the services you offer, what six states actually require, what applications ask for, and how to check your state.
General
Ten steps to open a non-medical home care agency, from services and state licensing to insurance, hiring, payers, systems and first clients, with real fees.
Compliance
Plan on 2 to 6 months in most licensing states. Statutory review clocks are 60 to 90 days, but they start only when your application is complete.
General
What it costs to open a non-medical home care agency: real state license fees, insurance minimums, office, hiring, software and the working capital most owners underestimate.
These free tools are made by the team behind Caregiver Scheduling, caregiver scheduling software for home care agencies.
Simple pricing
From $199 /month
Up to 10 caregivers on Starter, 50 on Growth.
More than 50 caregivers? We'll put together a custom Scale plan for your agency.