Compliance
Caregiver Background Check Requirements: A Guide for Agencies
Most states require a criminal check before client contact, many fingerprint-based through the FBI. Five states' rules, FCRA steps, exclusion lists and rechecks.
Plan the day
Drag-and-drop scheduling Move visits when plans change Route optimization Each day in an efficient orderIn the field
GPS check-in & EVV Verified check-in at the home Caregiver app The whole day on their phone AI note taking New Talk through the visit, then signBack office
Timesheets & QuickBooks Coming soon Verified hours to payroll and billing HIPAA & compliance Records handled to HIPAA standards
Daily scheduling
Call-out coverage finder New Who can cover without overtime Overtime calculator Weekly and daily OT EVV visit checker New Will this visit get paid? 15-minute unit converter Minutes, units and hoursLast verified October 17, 2026 · All Arizona resources
Yes. Arizona requires a criminal background check before a caregiver works with clients. For ALTCS work, agencies must run a nationwide criminal background check at hire and every three years, and search the APS and DCS registries at hire and every year. Workers with convictions listed in A.R.S. 41-1758.03(B) or (C) or a substantiated APS or DCS report may not serve ALTCS members; agencies subject to fingerprint clearance card laws are presumed to meet the criminal check.
| Check required | Yes |
|---|---|
| Fingerprint-based | Not specified |
| Registries named | Arizona Adult Protective Services (APS) Registry; Arizona Department of Child Safety (DCS) Registry |
| Rule | AHCCCS Medical Policy Manual 1240-A; A.R.S. 41-1758.03 |
The training and background rules shown are AHCCCS (Medicaid ALTCS) requirements; private-pay non-medical agencies have no state license. A fingerprint clearance card is required only in some settings, such as DDD subcontractors, so confirm whether it applies to your agency with AHCCCS.
Agencies that bill Medicaid or Medicare should also check the HHS Office of Inspector General exclusion list before hire and monthly, because payments for services by an excluded person can be recovered. If you use a background screening company, the Fair Credit Reporting Act requires written disclosure and the applicant's authorization first.
Compliance
Most states require a criminal check before client contact, many fingerprint-based through the FBI. Five states' rules, FCRA steps, exclusion lists and rechecks.
Recruiting
A seven-day caregiver hiring process: same-day reply, 24-hour phone screen, interview by day 3, conditional offer, background check and I-9 on time, shadow shift by day 7.
Recruiting
Three stages: paperwork, screening and training before the first shift, a supported first shift, and check-ins through day 90. Federal deadlines included.
Compliance
Track every caregiver credential with an expiry date, alert at 60 and 30 days, and block assignments when something lapses. Surveyors check the visit date.
These free tools are made by the team behind Caregiver Scheduling, caregiver scheduling software for home care agencies.
Simple pricing
From $199 /month
Up to 10 caregivers on Starter, 50 on Growth.
More than 50 caregivers? We'll put together a custom Scale plan for your agency.