General
How Do You Get on Your Area Agency on Aging's Provider List?
Call your AAA, ask how it buys in-home services, and apply at its next procurement. What AAAs fund, what they require, and how to stay on the list.
Plan the day
Drag-and-drop scheduling Move visits when plans change Route optimization Each day in an efficient orderIn the field
GPS check-in & EVV Verified check-in at the home Caregiver app The whole day on their phone AI note taking New Talk through the visit, then signBack office
Timesheets & QuickBooks Coming soon Verified hours to payroll and billing HIPAA & compliance Records handled to HIPAA standards
Daily scheduling
Call-out coverage finder New Who can cover without overtime Overtime calculator Weekly and daily OT EVV visit checker New Will this visit get paid? 15-minute unit converter Minutes, units and hoursLast verified October 17, 2026 · All Illinois resources
Illinois is divided into 13 Planning and Service Areas, each served by an Area Agency on Aging. Cook County has two: one for the City of Chicago and one for suburban Cook County. The Senior HelpLine is 1-800-252-8966.
The state office is the Illinois Department on Aging. Anywhere in the US, the Eldercare Locator (eldercare.acl.gov, 1-800-677-1116) connects you to your local agency.
| Agency | Counties served | Phone |
|---|---|---|
| AgeGuide (PSA 2) | DuPage, Grundy, Kane, Kankakee, Kendall, Lake, McHenry, Will | (630) 293-5990 |
| AgeLinc (PSA 7) | Cass, Christian, Greene, Jersey, Logan, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon, Scott | (217) 787-9234 |
| AgeOptions, Inc. (PSA 13) | Cook | (708) 383-0258 |
| AgeSmart Community Resources (PSA 8) | Bond, Clinton, Madison, Monroe, Randolph, St. Clair, Washington | (618) 222-2561 |
| Central Illinois Agency on Aging, Inc. (PSA 4) | Fulton, Marshall, Peoria, Stark, Tazewell, Woodford | (309) 674-2071 |
| East Central Illinois Area Agency on Aging, Inc. (PSA 5) | Champaign, Clark, Coles, Cumberland, DeWitt, Douglas, Edgar, Ford, Iroquois, Livingston, McLean, Macon, Moultrie, Piatt, Shelby, Vermilion | (309) 829-2065 |
| Egyptian Area Agency on Aging, Inc. (PSA 11) | Alexander, Franklin, Gallatin, Hardin, Jackson, Johnson, Massac, Perry, Pope, Pulaski, Saline, Union, Williamson | (618) 985-8311 |
| Midland Area Agency on Aging (PSA 9) | Clay, Effingham, Fayette, Jefferson, Marion | (618) 532-1853 |
| Northwestern Illinois Area Agency on Aging (PSA 1) | Boone, Carroll, DeKalb, JoDaviess, Lee, Ogle, Stephenson, Whiteside, Winnebago | (815) 226-4901 |
| Senior Services Area Agency on Aging, Chicago Department of Family and Support Services (PSA 12) | Cook | (312) 746-5682 |
| Southeastern Illinois Agency on Aging, Inc. (PSA 10) | Crawford, Edwards, Hamilton, Jasper, Lawrence, Richland, Wabash, Wayne, White | (217) 262-0678 |
| West Central Illinois Area Agency on Aging (PSA 6) | Adams, Brown, Calhoun, Hancock, Pike, Schuyler | (217) 223-7904 |
| Western Illinois Area Agency on Aging (PSA 3) | Bureau, Henderson, Henry, Knox, LaSalle, McDonough, Mercer, Putnam, Rock Island, Warren | (309) 793-6800 |
Area Agencies on Aging plan and fund local services for older adults under the Older Americans Act: information and referral, in-home services, meals, caregiver support and help applying for benefits. Many contract with home care agencies to deliver in-home services.
General
Call your AAA, ask how it buys in-home services, and apply at its next procurement. What AAAs fund, what they require, and how to stay on the list.
General
The referral sources that send home care agencies clients, what each one needs from you, the anti-kickback rules on paying for referrals, and how to track what pays off.
These free tools are made by the team behind Caregiver Scheduling, caregiver scheduling software for home care agencies.
Simple pricing
From $199 /month
Up to 10 caregivers on Starter, 50 on Growth.
More than 50 caregivers? We'll put together a custom Scale plan for your agency.